How to Install Helpy Customer Helpdesk on Ubuntu 22.04

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Helpy is an open-source customer support system based and written in Ruby on Rails language. It is open-source and allows you to customize it according to your needs. This tool can be used to build up businesses allowing them to create automated ticketing, emailing, and integration with multiple apps. It is mobile-friendly and works pretty decently with all devices. It supports multiple Languages, Allows theme customization, and much more.


  • 2GB or more (The more RAM the better performance)
  • 1vCore or more CPU (The more CPU Cores the better performance)
  • 5-10GB of Disk or more
  • Ubuntu 22.04

Step 1: Update your server

In this step, we will update our server to look for newer packages and security updates for our distribution

apt-get update -y
apt-get upgrade -y

Step 2: Install Docker & Docker CE

Now, We will install Docker & Docker CE and through Docker, we will install our customer support tool!

First, We will install some required dependencies

apt-get install apt-transport-https ca-certificates curl software-properties-common git

Adding Docker GPG key :

curl -fsSL | sudo gpg –dearmor -o /usr/share/keyrings/docker-archive-keyring.gpg

echo “deb [arch=$(dpkg –print-architecture) signed-by=/usr/share/keyrings/docker-archive-keyring.gpg] $(lsb_release -cs) stable” | sudo tee /etc/apt/sources.list.d/docker.list > /dev/null

Updating the server :

apt-get update

apt-get install docker-ce docker-compose -y

We can verify the installation by running the following commands :

docker -v
docker-compose version

Step 3: Installing Helpy

We have everything installed for installing our tool! Now we can install it through their official repository link :

git clone

cd helpy
cp docker/.env.sample docker/.env

Now, We can build the Docker image for helpy using the following command :

docker-compose build

Output will be like this :

After this step, We can start the docker container :

docker-compose up -d

After this you can access http://serverip which will lead you to the installation :



3. Configure your inbound and outbound mail configuration

4. You can use your newly installed tool :

Conclusion :

You have installed Helpy Customer Helpdesk on your Ubuntu 22.04 Machine! This tutorial assumes you are root!

Everything Linux, A.I, IT News, DataOps, Open Source and more delivered right to you.
"The best Linux newsletter on the web"
I'm a freelancer and a semi-professional VALORANT Player from Pakistan, Expert in Network & System Administration & WordPress Developing.


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